If your Genius Handheld does not turn on, check if it has sufficient charge.
To check if your Genius Handheld has sufficient charge, complete the following steps:
- Insert the micro USB cable into the micro USB port on your Genius Handheld.
- Plug the micro USB cord into a power outlet.
- Check if the screen displays an image of a battery with a lightening bolt.
– If the screen does display the image, your Genius Handheld does not have sufficient charge. Charge your Genius Handheld and then turn it on.
– If the screen does not display the image, contact our Genius Support Team.
Let us know if this answered your question. If not, please let us know why!
Tags: handheld, not working, troubleshooting, turn on, power, restart